At Amazon, were working to be the earth’s most customer-centric company. One
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
customer experience that we’re constantly looking to take to a new level is
how we fulfil and deliver their orders. Our goal is to exceed the expectations
of all our customers by ensuring that their orders, no matter how large or
small are delivered where and when they need them, as quickly, accurately, and
cost effectively as possible.
To meet this goal, Amazon is continually striving to innovate and provide best
in class service levels through the introduction of pioneering new products
and services in the last mile delivery space. Come join the team and help us
make history!
We are looking for an Senior EU Fleet Compliance Manager, who will be
responsible for ensuring fleet standards are maintained.
The role will focus on managing and enhancing fleet accountability mechanisms
by ensuring contractual and service level standards are adhered to. Where
standards are not maintained, the role will be responsible for utilising
policies to take appropriate actions.
The optimal fit for this role will be a candidate wanting to roll-up their
sleeves and excellent networking, assurance and communication skills. As the
decisions proposed and made by this individual have a direct impact on safety
and productivity, seniority, business and confidence is important to be
successful.
The successful candidate will be customer focused, highly analytical,
resourceful, able to operate at all levels of the organization and comfortable
driving critical business decisions in a fast paced and often ambiguous
environment.
Fleet experience is not essential, but is beneficial.
Key functions for the role include:
- Recommend, implement and monitor preventative and corrective actions to
ensure that quality assurance standards are achieved
- Owning fleet accountability metrics across EU
- Ongoing Data Analysis to detect systematic failures
- Documenting and reporting service quality levels
- Building effective relationships with AMZL senior leadership and legal
teams within EU AMZL
- Build collaborative relationships with Fleet Operations and Compliance
Leaders in other geographies
Key job responsibilities
Monitoring compliance against operating and service standards across the EU
Fleet. Where standards are not being maintained recommend, implement and
monitor preventative and corrective actions.
As part of the role, travel will be required to visit Delivery Stations to
monitor the application of quality assurance processes and vehicle health.
About the team
The EU Fleet Compliance Team upholds fleet road worthiness, ensuring safe
fleet operations in accordance with legal regulations and Amazon operating
standards.
By achieving this, vehicle, driver and community safety, legal compliance and
vehicle health are all improved.
### BASIC QUALIFICATIONS
- Bachelor’s degree in a relevant field
- Proven experience in Assurance, Automotive, Engineering, Logistics, Legal
or Contract Management.
- Proven experience influencing and interacting with cross-functional teams
at the senior leadership level
- A history of developing strong, value-add partnerships
- Ability to handle and prioritize when presented with a high volume of
engagements; expert at knowing when to delegate and when to do
- Excellent communications skills and a high bar for accuracy and detail.
- This leader can work independently in a fast-paced and rapidly changing
environment.
### PREFERRED QUALIFICATIONS
- Masters or other post-graduate degree
- Lean Six Sigma degree
- Quality Management Certification
- Project Management Certification
- Fleet Management experience
- Second European language would be an advantage
Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice ( to know more about
how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal
opportunity employer and does not discriminate on the basis of race, national
origin, gender, gender identity, sexual orientation, protected veteran status,
disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for
the interview or onboarding process, please visit
for more
information. If the countryregion you’re applying in isn’t listed, please
contact your Recruiting Partner.
